TERMS & CONDITIONS
Gift vouchers will be valid one year from date of purchase unless otherwise stated.
Expired vouchers will not be accepted.
We shall not be responsible if a gift voucher is lost, stolen, damaged, impaired, corrupted, destroyed, deleted or used without permission. We reserve the right to refuse to accept a gift voucher which we deem to have been duplicated, or otherwise is suspected to be affected from fraud.
If you pay with a monetary voucher, no change will be given, but we will supply you with a replacement gift voucher if the value is over £5.
Luxury log cabin gift vouchers
If you have received a log cabin voucher you will need to book your break by telephone. Please let us know that you have a gift voucher and the gift voucher number. Please remember to bring the physical gift voucher with you when you check in.
Spa gift vouchers
Please book your treatment in advance to avoid disappointment. Call 01642 723285. If you have a voucher for a treatment and would rather use it in the bistro or for the lodges this is allowed as you voucher will also have a monetary value.