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Log cabin faqS

How much is it to stay overnight in a luxury log cabin?

Please check our online booking system for prices and availability for log cabins up to 4 people 

email info@whinstoneview.com for longer stays and larger log cabins.

Will my log cabin have a hot tub?

All lodges have their own private hot tub.

Do the log cabins have WIFI?

Yes, WIFI is provided in all lodges. Please be aware that as Whinstone View is based in a rural location, our WiFi signal can be intermittent. If you need urgent access to make a phone call please walk over to the bistro (during opening hours) where you can use the phone there.    

 

Are towels provided?

Yes, all lodges will have fluffy towels and bathrobes.

Do you provide slippers?

All lodges are provided with re-usable flip flops. We used to provide cotton (toweling) slippers but decided to switch to re-usable flip flops because cotton slippers are often thrown away and inevitably end up in landfill with very little use. We have now invested in a batch of white reusable flip flops, which can be disinfected after use and worn again. We are also encouraging customers to bring their own to further reduce plastic use. 

 

Are children welcome to stay in the lodges?

Yes, children are welcome to stay in the lodges. Children under 16 must be accompanied by an adult aged 18+. A cot is available on request.

 

Are the log cabins accessible? 

Yes, all lodges are accessible except Frida and Embla, with Roma lodge being the best suited for level access.

 

What time is check-in/check-out?

Check-in is from 3pm, your check-in information will be emailed the day before which contains all the information you need to find your log cabin and key code so make sure you read it!  Check-out is 11:00am - please make sure you have vacated your log cabin by 11:00am. Late checkouts are available as an extra.

 

What time is breakfast served?

Breakfast is served daily 9:00am - 11am* in the Bistro or can be delivered to your log cabin. *Breakfast must be ordered by 11am Mon - Sat or 10:30am on Sundays as the kitchen team needs to prep for lunch.

Is the Bistro open all day?

Our bistro opens daily from 9:00am. Please view our opening hours page for full details.

Are the log cabins dog friendly?

Well-behaved dogs are allowed in some of our lodges, a charge per dog, per stay, will apply.

How much deposit do I need to pay?

A 50% deposit is required upon booking. The remaining balance will be retained from your account 72 hours prior to your arrival.

Will there be any weddings or events on during our stay?

We run a range of events throughout the year from weddings to music nights and from pop up shops to flower workshops! Please be advised that although we want your stay to be as relaxing as possible, we are, on occasion very busy with weddings, events and bistro customers. This may result in some periods of noise and activity in and around The Barn & Bistro which we hope will not disrupt your stay. 

You can find our events list here, please email us if you do have any concerns info@whinstoneview.com 

Two bedroom lodges

If one of our two bedroom log cabins (Kuki or Flurie) is booked for two people, the second bedroom will be locked. Please contact our reception team if this is a problem.

Pre-authorisation

Please note on check-in there will be a pre-authorisation charge of £100. This money is held by the bank for up to 7 days (time varies dependant on each bank) before returning to the customer’s bank account. This stands as a deposit, which will be claimed by Whinstone View  in the case of any damage, missing room items, noise disturbance or any unsociable behaviour during your stay. 

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